QuickBooks Online Shipping



By default, Cloud Cart Connector adds shipping as a line item. If you want to add the shipping to the QuickBooks Online shipping field, follow these steps:

  1. Login to cloudcartconnector.com.
  2. Select your connection and click submit.
  3. Under the advanced tab, select use QBO shipping field.
  4. Click save and sync.

If you fail to properly set-up the QuickBooks Online shipping field, our system will return this error:

Order 0 has failed to export into QuickBooks. You must select a product/service or an account for each split line with either an amount or a billable customer.

You have two options. You can either add shipping and discounts as a line item or set-up the fields properly.

Add Line Item

You can add shipping and discount as a line item, like it's a product:

  1. At the Cloud Cart Connector configuration page, click advanced.
  2. Uncheck Use QBO Shipping and the Use QBO Discount fields: 
  3. Click save and sync.

Set Up Fields in QB

To set this up in QuickBooks, follow these steps:

  1. Login to QuickBooks Online.
  2. Click the gear on the top right and select company settings.
  3. Under sales > sales for content, ensure that the checkbox for shipping is checked: 
  4. Click the advanced tab.
  5. Under chart of accounts, ensure that an account has been selected for shipping:

 Here is the end result:

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