QuickBooks Online Shipping

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Instructions

By default, Cloud Cart Connector adds shipping as a line item. If you want to add the shipping to the QuickBooks Online shipping field, follow these steps:

  1. Login to cloudcartconnector.com.
  2. Select Configure at an existing connection.
  3. Expand the Advanced Transaction tab, select use QuickBooks shipping field.
  4. Click Sync Now.

If you fail to properly set-up the QuickBooks Online shipping field our system will return this error:

"Order 0 has failed to export into QuickBooks. You must select a product/service or an account for each split line with either an amount or a billable customer."

There are two options available. You can either add shipping and discounts as a line item or correctly set-up the fields.

Add Line Item

You can add shipping and discount as a line item like it's a product:

  1. Log into cloudcartconnector.com
  2. Select Configure at an existing connection.
  3. Expand the Advanced Transaction tab, uncheck Use QuickBooks shipping field and check Use QuickBooks discount field.

4. Click Sync Now.

Set Up Fields in QuickBooks Online

To set this up in QuickBooks, follow these steps:

  1. Login to QuickBooks Online.
  2. Click the gear on the top right and select company settings.
  3. Under sales > sales for content, ensure that the checkbox for shipping is checked: 
  4. Click the Advanced tab.
  5. Under chart of accounts, ensure that an account has been selected for shipping:


 Here is the end result:

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