Cloud Cart Connector is compatible with Magento Community, Magento Enterprise, and Magento GO.

Set-Up Demo

To see an online demo full screen of Connex's sister product Cloud Cart Connector syncing with Magento, click here. The only difference is the website is The user set-up is the same.


Cloud Cart Connector communicates to Magento through a XML-RPC web service and there are no files to install. Our solution works with Magento 1.5 and higher with Magento Community and Enterprise. It works with all versions of Magento GO.

Once you have met system requirements, you must add a web service user name and password in Magento. This special login is different than your website admin user name and password. To set up the web service login, follow these steps:

  1. Login to the admin: /index.php/admin
  2. Go to System > Web Services > SOAP/XML-RPC Roles (might say just Roles)
  3. Add a role called WS2
  4. Click role resources and select all as resource access:
  5. Go to System > Web Services > SOAP/XML-RPC Users (might say just Users)
  6. Click add new user
  7. Complete the form:
  8. Save the user.
  9. On the left, click on user roles.
  10. Add the user to the WS2 role: 
  11. Click save user.
  12. In Cloud Cart, enter Joe as the user name. Do not enter the email field!

If you do not add the user to the role, then the pairing will fail. There should be a blue button on the user role tab, indicating the user is in the role.

Visit Cloud Cart Connctor and sign in. On the my connections page, choose Magento. Your user name comes from the user name field, which in this case is Joe. Your API key is your password.


This can be a different format per user. Here are some acceptable formats:


If you have login issues, try using one of the URLs above. When you visit your site, make sure there is no redirect. If you use www in the URL, it cannot redirect to
Cancelled Orders
You must tell our software to export orders by status, but there is no need to specified cancelled as one of those statuses. Our software will export a list of orders and filter them after they are received. Here are the steps:
  1. On the configure page, click the order export tab.
  2. In the order list field, enter complete,processing. This will tell our software to look for complete or processing orders.
  3. Click save and sync.
Bundled Product Support
Cloud Cart Connector supports bundled Magento products. You can insert both the bundled item name and a $0 item for inventory purposes. Go to the advanced tab of Cloud Cart Connector. Uncheck insert $0 line items.
Store Name Filter
You can filter orders by the store id. Here are the steps:
  1. Login to your Magento admin.
  2. Go to system > configuration > manage stores.
  3. Hover over a store and note the id: 
  4. Login to
  5. Click submit
  6. At the configure page, click the order export tab.
  7. Under the store textbox, type in a comma separated list of store ids like 1,2,3. If you just want one store, just type in one number.
Store Name Support
To place all orders under a single customer, like your store name, follow these steps:
  1. Login to your Magento admin.
  2. Go to system > configuration > manage stores.
  3. Click the row that says English.
  4. Change the store and website name.
  5. Click save.
  6. Go to and sign in.
  7. On the settings page, choose store name as the customer mode.
  8. Click save and sync:

Order Status Support

To export orders with a certain status, follow these steps:

  1. Login to
  2. On the configure page, click submit.
  3. On the settings page, click the order export tab.
  4. Enter a comma separated list of statuses under the order status field (i.e. complete,closed.)
  5. Click on the advanced tab.
  6. Check the box for update orders.
  7. Click save and sync.

If you want to add a tracking number to QuickBooks, make sure that the Magento order status with the tracking number is in the CCC order status field.

PO Numbers

Our system maps the PO number to a custom field called PO Number. See this KB for set-up.

Reward Points

Out of box, Magento has no reward points. Some third party plugins are available to support it. Out of box, Cloud Cart supports these plugins:

If your plugin is missing, please contact us. We will reach out about making it compatible.

How do I map customer groups to classes?

Log into our software. Hover over the gear and click rules engine. Click advanced rules engine. Click add new rule. Add these rules.

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