Cloud Cart Connector will add discounts as a negative line item called orderdiscount. If you want to use the QBO discount field, you need to turn on some settings.
Set Up QuickBooks Online
You must tell QuickBooks Online that you're using the discount field. Here are the steps:
- Login to QuickBooks Online
- Click the gear > company settings
- Go to sales and turn on discount:
- Go to advanced and select an account for discounts:
- Here is the end result:
Cloud Cart Connector
You must tell Cloud Cart Connector to use the QBO discount field:
- Login to cloudcartconnector.com
- Click submit on the my connections page
- Go to the advanced tab and check use QBO discount field
- Click save and sync.