Your website has no SSL certificate or the SSL certificate is incompatible with our software

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Website Verification

If you are setting up a WooCommerce sync, is the site actually a WooCommerce website? Go to the website and login to the admin to verify.

Bluepark SSL Certificate Verification

Verify that your website has a valid SSL certificate:

  1. Open Chrome or your favorite browser.
  2. Go [SITE]/api/v1. Replace [SITE] with your website. Here is an example.
  3. Enter your API user name and password in the dialog.
  4. If you're using Chrome, verify that the padlock is green.

If your padlock is unlocked, contact your web developer or hosting company. If your SSL is broken, our integration will not work.

WooCommerce SSL Certificate Verification

Verify that your website has a valid SSL certificate:

  1. Open Chrome or your favorite browser.
  2. Go [SITE]/wc-api/v2. Replace [SITE] with your website. Here is an example.
  3. If you're using Chrome, verify that the padlock is green: 

If your padlock is unlocked, contact your web developer or hosting company. If your SSL is broken, our integration will not work.

Server

This is a rare problem that happens with smaller hosting companies or custom machines. Make sure that your server has SSL3 installed. Some firewalls can block our software from accessing your website. Please create an inbound firewall rule for cloudcartconnector.com.

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