You can use the next available number in QuickBooks or the order number, from your order management solution, as the QuickBooks order number. Our software will automatically add your store order number to the QB memo field. The QuickBooks number is ideal if you manually enter order into QuickBooks.
How does Cloud Cart find duplicates?
Cloud Cart inserts the order number into the QB memo field. Our tool will sort new orders by their creation date ascending. If the first order was April 10th and the last order was April 14th, Cloud Cart would make this query:
Select all QB orders where the order date is between April 9th and April 15th.
Cloud Cart would match your order number and the QB memo field. Cloud Cart makes the date range a day before and a day after to accommodate for time zones.
Next Available Number
The next number changes depending on the number of the last order. Here is an example:
- Invoice 15330 under Wendy Lopez has successfully synced with QuickBooks. 4/5/2015 4:28:17 PM.
- Someone enters 100005059 into QuickBooks. The next available number is now 100005060.
- Invoice 100005060 under Jan Murphy has successfully synced with QuickBooks. 4/6/2015 1:48:00 PM.
If you add an order and the number is 15330, then the next number will be 15331.
Why is Cloud Cart is inserting orders without numbers?
You likely created an order in QB without a number. Create a new order in QB. Give it a number. Next time, QB will add one to the numbers.
To ensure you create no orders without numbers, we recommend turning off custom numbering:
- In QB, click the gear box.
- Click account and settings on the top left.
- Under sales, turn off custom transaction numbers.
How do I enable QuickBooks numbering?
Here are the steps:
You must tell QB where to start the numbering. Otherwise, you will see blank numbers in QuickBooks:
- Click on the Gear > Account and Company Settings > Sales.
- Under sales form content, uncheck custom transaction numbers.
- Add an invoice.
- Check use custom transaction numbers.
Cloud Cart Connector
- Under the Cloud Cart configure page transaction tab, check the box for use QuickBooks numbering.
How do I control where QuickBooks starts its numbering?
You must add an order and QB will add one to the next number:
- In QB Click on the Gear > Company Settings > Sales Form Entry.
- Check custom transaction numbers.
- In QB, go to customers and add a new invoice.
- Make the invoice number 1000.
- Go back to the sales form entry page.
- Uncheck custom transaction numbers.
- QB will start at 1001.