Many payment processors fail to receive order details from the ordering solution. As a workaround, you can map items in QB to the product price.
You need to add a rule:
- Login to Cloud Cart Connector.
- Hover over the gear box and click rules engine.
- Click add new rule.
- Add this rule:
Is there a way to upload a spreadsheet?
Yes, you can upload a list of rules by following these steps:
- Fill out this sheet and add a new row for each product. You only need to change the ENTER QB ITEM NAME and the field value.
- On the Cloud Cart my connections page, hover over the gear and click rules engine.
- Click the link to bulk upload the rules.
- Upload the sheet.