If the inventory sync has failed to work, follow these steps:
- On the Cloud Cart configure page, click the inventory tab. Adjust the dates to a few days ago. This will cause previous updates to inventory to sync with your website:
- The product SKU in your store must match the QB name field. We cannot match the QB SKU field to the Shopify SKU field.
- In QB, update some items. Do an inventory adjustment or update a description. When the sync runs every fifteen minutes, you'll see an update in your store.